PK
<?php
ob_start();
//error_reporting(E_ALL ^ E_NOTICE);
@session_start();
ini_set('allow_url_include',1);
date_default_timezone_set("Asia/Kolkata");
set_time_limit(600);
ini_set('max_execution_time',600);
include '../includes/settings/constant.php';
require_once '../includes/settings/PDODB.php';
include '../includes/modules/functions.php';
$function = new FUNCTIONS();
if (!empty($_SESSION['adminId']) && !empty($_SESSION['admin_role_id'])) {
if($_SESSION['admin_role_id']==1){
//header("Location: index.php");
}elseif($_SESSION['admin_role_id']==2){
header("Location: ../dashboard/index.php");
}
}else{
header("Location: ../index.php");
exit();
}
$user = $function->getUsers($id=$_GET['uid'],$email=NULL,$password=NULL,$isactive=1);
$username = $user[0]['owner_name'];
$user_details = $function->getUserDetails($_GET['uid'],1);
$house_no = $user_details[0]['house_no'];
$ticketdata = $function->getTickets($id=$_GET['id'],$uid=NULL,$status=NULL,$orderBy='ASC');
?>
<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>RWA | Sector 40</title>
<?php include_once '../layout/style.php'; ?>
<style type="text/css">
.open{
background-color: #1c84c6;
color: #FFFFFF;
}
.resolved{
background-color: #1ab394;
color: #FFFFFF;
}
.closed{
background-color: #ed5565;
color: #FFFFFF;
}
</style>
</head>
<body>
<div id="wrapper">
<?php $currentPage = 'help-support'; include_once '../layout/side-bar.php'; ?>
<div id="page-wrapper" class="gray-bg">
<?php include_once '../layout/header.php'; ?>
<div class="row wrapper border-bottom white-bg page-heading">
<div class="col-sm-8">
<h2>Help Support</h2>
<h5>Name : <strong><?=$username;?></strong></h5>
<h5>House No : <strong><?=$house_no;?></strong></h5>
<div class="widget <?=(!empty($ticketdata[0]['status']))?$ticketdata[0]['status']:'';?> p-lg text-center">
<div class="m-b-md">
<!-- <i class="fa fa-bell fa-4x"></i> -->
<h1 class="m-xs"><?=html_entity_decode($ticketdata[0]['title']);?></h1>
<h3 class="font-bold no-margins"><?=html_entity_decode($ticketdata[0]['msg']);?></h3>
</div>
</div>
</div>
<div class="col-lg-2">
<button class="btn-lg btn-primary pull-right" style="margin-top: 15px;" onclick="history.back()">Back</button>
</div>
</div>
<div class="row">
<div class="col-lg-8">
<div class="ibox float-e-margins">
<div class="ibox-content">
<div id="comments-container">
<!-- Comments will be loaded here via AJAX -->
</div>
<div class="chat-form">
<form role="form" id="comment-form" method="post">
<input type="hidden" name="ticket_id" value="<?=$_GET['id']?>">
<input type="hidden" name="uid" value="<?=$_GET['uid']?>">
<div class="form-group">
<textarea class="form-control" name="msg" rows="4" placeholder="Message" required></textarea>
</div>
<div class="text-left">
<select class="form-control m-b" name="status">
<option value="open" <?=($ticketdata[0]['status']=='Open')?'selected':'';?>>Open</option>
<option value="closed" <?=($ticketdata[0]['status']=='closed')?'selected':'';?>>Closed</option>
<!-- <option value="resolved" <?=($ticketdata[0]['status']=='resolved')?'selected':'';?>>Resolved</option> -->
</select>
</div>
<div class="text-right">
<button type="submit" class="btn btn-sm btn-primary m-t-n-xs"><strong>Send message</strong></button>
</div>
</form>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<?php include_once '../layout/script.php'; ?>
<script type="text/javascript">
$('#data_5 .input-daterange').datepicker({
keyboardNavigation: false,
forceParse: false,
autoclose: true
});
</script>
<script>
function tossterMsgAlert(msg='Welcome',title='') {
toastr.options = {
closeButton: true,
//debug: false,
newestOnTop: false,
//progressBar: false,
positionClass: 'toast-top-center',
preventDuplicates: true,
//onclick: null,
//showDuration: 300,
//hideDuration: 1000,
timeOut: 2000,
//extendedTimeOut: 1000,
//showEasing: 'swing',
//hideEasing: 'linear',
//showMethod: 'fadeIn',
hideMethod: 'fadeOut'
};
toastr.warning(title,msg);
}
</script>
<!-- Page-Level Scripts -->
<script>
$(document).ready(function(){
$('.dataTables-example').DataTable({
dom: '<"html5buttons"B>lTfgitp',
columnDefs: [
{ type: "num-fmt", symbols:"R$" , targets: 4 }
],
buttons: [
{ extend: 'copy'},
{extend: 'csv'},
/*{extend: 'excel', title: 'ExampleFile'},
{extend: 'pdf', title: 'ExampleFile'},*/
/*{extend: 'print',
customize: function (win){
$(win.document.body).addClass('white-bg');
$(win.document.body).css('font-size', '10px');
$(win.document.body).find('table')
.addClass('compact')
.css('font-size', 'inherit');
}
}*/
]
});
});
</script>
<script>
$(document).ready(function() {
// Load comments initially
loadComments();
// Set interval to refresh comments periodically (every 5 seconds)
setInterval(loadComments, 5000); // Changed from 30000 (30s) to 5000 (5s)
// Handle form submission
$('#comment-form').on('submit', function(e) {
e.preventDefault();
$.ajax({
url: 'ajax_save_comment.php',
type: 'POST',
data: $(this).serialize(),
dataType: 'json',
success: function(response) {
if(response.success) {
// Clear the message textarea
$('textarea[name="msg"]').val('');
// Reload comments
loadComments();
} else {
alert('Error: ' + response.message);
}
},
error: function(xhr, status, error) {
alert('An error occurred: ' + error);
}
});
});
function loadComments() {
$.ajax({
url: 'ajax_get_comments.php',
type: 'GET',
data: {
ticket_id: <?=$_GET['id']?>,
uid: <?=$_GET['uid']?>
},
dataType: 'html',
success: function(response) {
$('#comments-container').html(response);
// Scroll to bottom of comments
var container = $('.chat-activity-list');
container.scrollTop(container[0].scrollHeight);
},
error: function(xhr, status, error) {
console.log('Error loading comments: ' + error);
}
});
}
});
</script>
</body>
</html>
PK 99